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Terms of Service

Effective date: 18 August 2026

These Terms of Service govern the use of TenMinuteLabs websites, applications, automation systems, business intelligence services, communication services, and related technology solutions.

1. Services

TenMinuteLabs provides technology services that may include business automation, workflow integration, data processing, business intelligence, operational reporting, artificial intelligence services, and communication automation.

2. Authorized Use

Users may use TenMinuteLabs services only for lawful and authorized business purposes. Users are responsible for ensuring that information submitted to our systems may lawfully be processed for the intended purpose.

3. Connected Platforms

TenMinuteLabs services may integrate with third-party platforms including Meta and WhatsApp. Use of those platforms remains subject to their respective terms, policies, and technical requirements.

4. Business Communications

Where our services process business communications, including WhatsApp messages, the customer is responsible for obtaining any consent required by applicable law and platform policies.

5. Data and Security

TenMinuteLabs applies reasonable technical and organizational measures to protect information processed by its systems. Customers remain responsible for the security of their own accounts, credentials, devices, and authorized users.

6. Service Availability

We aim to maintain reliable services but cannot guarantee uninterrupted availability of systems that depend on internet connectivity, infrastructure providers, APIs, or third-party platforms.

7. Intellectual Property

TenMinuteLabs retains rights to its software, automation architecture, workflows, system designs, documentation, and other proprietary technology, except where otherwise agreed in writing.

8. Limitation of Liability

To the extent permitted by applicable law, TenMinuteLabs is not responsible for indirect or consequential losses arising from third-party service interruptions, unauthorized use, inaccurate customer-provided information, or circumstances outside our reasonable control.

9. Changes

These Terms may be updated as our services, legal requirements, or platform requirements change. The current version will be published on this page.

10. Contact

TenMinuteLabs
Indonesia
Website: https://tenminutelabs.com