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Privacy Policy

Effective date: 18 August 2026

TenMinuteLabs respects the privacy of users, customers, partners, and individuals who interact with our applications, websites, automation systems, and communication services.

1. Information We Process

Depending on the service being used, TenMinuteLabs may process information such as names, business contact details, phone numbers, messages, media files, technical identifiers, workflow data, operational records, and information submitted through connected services such as WhatsApp.

2. How We Use Information

Information is processed only for legitimate business purposes, including providing requested services, operating automation workflows, processing business communications, generating operational reports, maintaining system security, improving service reliability, and supporting customers.

3. WhatsApp and Meta Services

When WhatsApp Business Platform or other Meta services are used, relevant message and account information may be processed through Meta's platforms and TenMinuteLabs systems for the purpose of delivering the requested service.

4. Data Sharing

TenMinuteLabs does not sell personal information. Information may be shared with infrastructure, platform, or technology providers only where required to operate the service, comply with legal obligations, or protect system security.

5. Data Retention

Information is retained only for as long as reasonably necessary for the service, operational requirements, legal obligations, security, audit, and business continuity.

6. Data Security

TenMinuteLabs applies reasonable technical and organizational safeguards, including controlled access, secure infrastructure, database protections, and operational monitoring.

7. Data Deletion Requests

Users may request deletion of personal information processed by TenMinuteLabs by contacting us through the contact information published on our website. Requests will be reviewed and processed subject to applicable legal, contractual, security, and operational requirements.

8. Third-Party Services

Our systems may integrate with third-party services such as Meta, WhatsApp, cloud infrastructure providers, AI platforms, and business software. Their processing practices are governed by their respective privacy policies and terms.

9. Changes to This Policy

TenMinuteLabs may update this Privacy Policy when services, regulations, or operational requirements change. The latest version will be published on this page.

10. Contact

TenMinuteLabs
Indonesia
Website: https://tenminutelabs.com